Payments & Refunds
Effective date: [EFFECTIVE DATE] · Applicable platform operator: [REGISTERED COMPANY NAME]
1. Payment model
Checkout and payment collection are not enabled in this static website. Before launch, PGONE must integrate a suitable licensed/regulated payment service provider and clearly identify the merchant of record and payee for each transaction.
2. Pricing and charges
Display product or service price, delivery or booking fees, applicable taxes, platform fees, deposits and total payable before payment confirmation.
3. Booking cancellations
Actual time limits vary by category and provider and must be made clear before confirmation. Proposed schedules: [CANCELLATION SCHEDULE].
4. Refund requests
Submit requests at [SUPPORT EMAIL] with the order reference and evidence. Refund methods and processing timelines: [REFUND TIMELINE], subject to payment provider processes and applicable rights.
5. Failed payments and chargebacks
Do not treat a failed payment as a confirmed order. Duplicate charges and disputes will be assessed with the payment processor and affected merchant.
6. No stored value
This website does not offer a wallet, stored value facility or remittance product. Such functionality would require separate regulatory assessment and infrastructure.
Questions? Contact [SUPPORT EMAIL].